It’s time to reawaken this sleeping beastie.
Part of my website is a section of freebies that people initially could contribute to – most of these are still posted, but now the opportunity to make comments, share ideas, and experiences are through this blog. So here is your chance to vent. Don’t worry – I’ll occasionally bring this back so you can add even more Pet Peeves.
So today my BIG Pet Peeve is businesses that “Promise one thing and Deliver another.” And unfortunately some of them just downright lie to you. I think it is so frustrating to deal with a business that absolutely does not live up to what they tell you. It is so frustrating that I am willing to pay more to ensure I don’t have these types of frustrations.
Witness a big ticket item – building a house. My wife and I built a house in MI about eight-nine years ago and we asked out realtor to recommend a builder. Thank Goodness we did, because we got a good one – one who lived up to his reputation, and though we probably paid more for the quality he provided it was well worth it.
Why? Because we heard dozens of horror stories from friends and acquaintances about their experiences, and some of them were concurrent with when we were building. I can truthfully say we had NO complaints and we liked the builder so much he is now building our retirement home for us.
On the other side of the coin are far too many businesses who try to, as my father used to say, ‘pull the wool over your eyes.’ One of my own first experiences with such a business was when a bank that was ostensibly ‘watching my house for me’ while I was in the military during Vietnam, hired the brother of the vice-president to mow my lawn for something like $50/hr. This was in 1970! Needless to say I was not a happy camper.
I could list, easily, dozens of business that have failed in my opinion to live up to what they bill. It’s too bad that honor and trust are not as important as they should be.
Sometimes businesses do listen to serious complaints; sometimes they don’t. I shop where I feel good about a business. And I also say Thank You to those that go that extra mile for me.
If there’s a moral to this it is: complain where warranted because if you don’t they’ll just continue what they’re doing; don’t go back to those businesses that treat you badly or lie to you; and make sure you let the good ones know they are doing it right.
P.S. Your Pet Peeves are welcome.